Customers present ≠ active customers
Participating in an onboarding webinar does not mean having understood the product or being ready to use it.
For SaaS and Customer Success
Webinars passivi create customers inactive.
Transform onboarding, training and product webinars into interactive experiences that increase understanding, activation and retention.
- +32% onboarding completion
- Live insights during the session
- Reduce churn from non-activation
The churn starts long before the renewal. Often, during onboarding.
You don't know where I lose attention
Traditional webinars do not show what really happens during the training session.
Intervene too late
When the customer stops using the product, the problem started weeks before — during onboarding.
If today your onboarding is passivi, that's what you're missing.
+32%
Onboarding completion
Interactive sessions increase understanding, engagement and activation rate of new customers.
-25%
Attention drop during the webinar
Understand where the customer loses focus and optimizes the key moments of your product onboarding.
100%
Visibility on engagement and understanding
You know who he's following, what he understood and where to intervene before he becomes a churn risk.
Your onboarding, finally measurable.
Quiz, feedback and live insights directly into your product presentation.
Before
Slide 04
Our values
Static Slide
With 2ndStage
Slide 04 · Live
124 activeOur values
Live chicken
Which one represents you?
Reactions
👏 ❤️ 🎯
+86 reactions
Feedback
"It's clear to me" · 92%
From passive webinar to interactive onboarding in a few minutes.
Load slides
Import your onboarding deck or product training.
Add Interactions
Quiz, chicken and feedback directly inside the product session.
Read live insights
Find out who really follows and where the customer loses understanding, in real time.
Everything you can do during a webinar
Turn your slides into an interactive experience and understand what really happens while you present.
Who is it useful for today?
2ndStage works when a webinar needs to improve activation, understanding and retention.
Customer Success
For onboarding and customer training that are now passively followed and generate little activation.
SaaS Product Education
To explain complex features without losing focus during demo or rollout.
Client Onboarding
To understand in real time where the customer stops or loses understanding during the session.
Training and rollouts
For product updates and new features distributed on a large scale to the customer base.
See in real time who is following. And who's already lost.
Speak during the webinar, not weeks later, when the customer is already inactive.
- Attention Heatmap for each slide
- Quiz completion rate and aggregated responses
- Reactions and more engaging moments
- TO session summary
Session Report:
Onboarding Q1Attention
84%
Knowledge quiz
92%
Reactions
312
Heatmap slide
Slide 1Slide 12
AI Summary
Pay attention to slides 9-10. Drop in company values (slide 6-7): suggested deepening.
Because Zoom or a poll tool is not enough.
Traditional tools host the webinar, but don't tell you if the customer really understood the product. 2ndStage is built to measure understanding, activation and retention.
Traditional tools
2ndStage
Passive webinars
No real onboarding insights
No engagement tracking
Interactive webinars built into slides
Engagement tracking and measurable understanding
Automatic reports at the end of the session
Bring us a real onboarding. Let's show you what you're missing.
Book a 30-minute demo with Enrico and discover how to turn your webinars into interactive and measurable sessions.
30 minute demo. Zero commitment.